Overview

A user with a perpetual legacy license might need to receive support or access to software upgrades/updates and might wonder how to proceed and the cost for these services.

Information

In order to be able to get support or access to upgrades for your Kayako Classic perpetual legacy license, a subscription plan is required and you can discuss the renewal process with our Sales team. Cost and pricing details are only discussed with them and one can send an email to sales@kayako.com with the details of the request.