Overview Sometimes, while updating staff owner id of tickets via Kayako REST API, the creator's email id is also getting updated. This article provides information on how to fix this issue. Diagnosis...
Overview There's no feature that you can use to directly integrate Kayako Classic with Shopify. However, you may ask your developers to explore our REST API documentation for alternative solutions or ...
Overview When you attempt to log in to your Kayako Classic instance, you might encounter the error Invalid Data Provided 1 while using LoginShare. This article provides information on how to fix this ...
Overview You may want to provide customer support by integrating Kayako Classic with your Salesforce CRM. You may want to view the Salesforce account and contact information in Kayako Classic while h...
Overview JIRA is a proprietary issue-tracking product, developed by Atlassian. It provides bug tracking, issue tracking, and project management functions. This article provides information on integrat...
Overview After upgrading your Kayako Classic instance, you might face problems with the LoginShare functionality or it may stop working. This problem might be caused by caching issues in your browser....
Overview You might be wondering if Kayako Classic supports Single Sign-on (SSO) authentication. Information Single sign-on (SSO) is an authentication method that allows a user to log in with a singl...
Overview When trying to update a ticket via the Kayako Classic API, you may the following error: 401 - Unauthorized: Access is denied due to invalid credentials. You do not have permission to view thi...
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