Articles

Get help with installing, running, and upgrading Kayako Classic on your own server.

• Installing Kayako Classic Download

  Overview Running Kayako Classic on your own server gives you full control over your helpdesk, but also means you're responsible for maintaining it and your server as you go along. In this article, we'...

• Manually Scheduling a Server Task/Cron Job for Kayako Classic Download

  Overview A lot of Kayako Classic's functionality relies on a schedule of internal tasks that do things like fetch emails, perform system cleanups, execute ticket follow-ups, etc. However, this interna...

• Kayako Classic Installation is Failing with an Uncaught SWIFT_Exception: Invalid data provided in Error and Failed to OPen Stream: Permission Denied Warning

  Overview When attempting to install Kayako Classic Download, the Kayako Classic installation script is failing with the following Warning and Fatal Error: PHP Warning: fopen(./__swift/logs/log.error_x...