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Invalid Data error when splitting a ticket

Overview

The system is unable to split a ticket in Fusion v4.93.20

When clicking Save button, it is returning the following error message:

Uncaught exception

Invalid data provided in ./__apps/tickets/models/Ticket/SWIFT_TicketCrudTrait.php:127

Solution

To resolve this issue, edit the ticket and enter a name for the Creator's name and you will be able to split the ticket, like shown below:

inline-1625934083.png

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  1. Priyanka Bhotika

  2. Posted

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