Overview A user is having issues with the swipe to delete option for tickets when using the Kayako Classic iOS app. For instance, the sliding/swiping to the left is not deleting the ticket or the swip...
Overview The Kayako mobile app is crashing with a request timed out error when a user is trying to log in. This is happening for both iOS and Android. You can successfully log in to Kayako Classic thr...
Overview Kayako Classic for iOS lets you take your customers with you so great customer service can continue - even out of the office through an iPhone, iPad, and iPod touch. You might have run into a...
Overview A user is experiencing a problem where ticket messages contain unexpected content (HTML tags/code are shown) when using the Kayako Classic app for iOS. The messages look similar to the screen...
Overview You may encounter a problem wherein when you try to connect to your instance using the Kayako Classic mobile application, the error 'Unable to log in: Failed to connect to <domain/URL>' appea...
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