Overview
The Kayako Classic 4.93.10 release contains fixes for fourteen (14) issues. This article describes the problems that have been fixed in this version and provides their reference IDs.
Information
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If you are hosting Kayako Classic by yourself, please download the latest version, and upgrade your environment. You can find the instructions in the article: Upgrading or Downgrading Your Kayako Classic Download Helpdesk.
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List of issues fixed
Reference ID |
Description |
KAYAKOC-16749 |
Article Preview character limit not being applied on 4.93.07 |
KAYAKOC-13805 |
Chat Content advanced search for a particular department not returning correct results |
KAYAKOC-10808 |
HTML Rendering for Recurrent Tickets |
KAYAKOC-12456 |
Issues with call history of a ticket |
KAYAKOC-14776 |
Kayako always use the round-robin queue for chat routing |
KAYAKOC-6797 |
Kayako JIRA integration app is broken after the latest framework changes |
KAYAKOC-12558 |
List format gets broken while editing post using TinyMCE |
KAYAKOC-9305 |
Live chat Window Error |
KAYAKOC-8405 |
Not able to give Rating for an article on knowledgebase page |
KAYAKOC-13148 |
Not stripping tags on staff reply |
KAYAKOC-8398 |
Rating settings at the category level are not working |
KAYAKOC-8410 |
RTE is not available for Ticket Follow-Ups |
KAYAKOC-17265 |
SMTP Exception Uncaught Exception Expected response code 250 but got code "235 |
KAYAKOC-15765 |
The quick search returns only a single page of results |
Priyanka Bhotika
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