Overview You might want to find users of your instance who have completed the registration process and have been active for a specific period of time. This article provides information on how to achie...
Overview When trying to create a report, you might encounter the error 'One of the required fields is empty.' This article provides information on how to address this issue. Information The error yo...
Overview A customer may require a report that displays the activity their team has done on tickets on a specific day i.e. tickets that received a post on a specific day. Solution The KQL query below w...
Overview If you wish to generate a report of tickets that were received in a day and were responded to by agents on the same day, unfortunately, this entire requirement is not possible. However, you c...