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Overview
The Kayako Classic 4.98.x releases contain fixes for several issues. This article describes the problems that have been fixed in each version and provides their reference IDs.
Information
- If you are hosting Kayako Classic by yourself, please follow the instructions in the article: Upgrading or Downgrading Your Kayako Classic Download Helpdesk.
- Find out more about our product on the Kayako Classic page.
4.98.0
- KAYAKOC-31754 | Tickets created via API uses for Reply-To disabled queues
- KAYAKOC-32152 | Mail parser truncates the beginning of the email, if later in the email is a opening html tag
4.98.1
- KAYAKOC-32116 | Undefined offset: 0 (./__apps/reports/library/Report/class.SWIFT_ReportBase.php:159)
4.98.2
- KAYAKOC-31950 | Apostrophe character is encoded when outgoing from our Kayako
4.98.3
- KAYAKOC-32093 | Issue with Chinese Characters after update from 4.93.28 to 4.96.0
4.98.4
- KAYAKOC-32181 | Audit Log language inconsistencies
- KAYAKOC-32252 | Private replies are not updating the Staff Updated timestamp
4.98.5
- KAYAKOC-32181 | Audit Log language inconsistencies
4.98.6
- KAYAKOC-32458 | Emails fail to be parsed with The input is not a valid email address. Use the basic format local-part@hostname error
4.98.7
- KAYAKOC-32460 | Why some emails with the To field being empty are fetched while others are not?
4.98.8
- KAYAKOC-32444 | Tickets count by two different tags in KQL
4.98.9
- KAYAKOC-32509 | Emails with subject [EXTERNAL]: cannot be parsed into tickets.
- KAYAKOC-32460 | Why some emails with the To field being empty are fetched while others are not?
- KAYAKOC-32495 | Reply Due and Resolution Due dates are calculated incorrectly after changing SLA plans
- KAYAKOC-32508 | Fix for an internal tool
Priyanka Bhotika
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