Overview

The Kayako Classic 4.94.x releases contain fixes for several issues. This article describes the problems that have been fixed in each version and provides their reference IDs.

 

Information

 

4.94.1

  • "Kayako Classic app for iOS: Problem with sliding a conversation left or right" (KAYAKOC-24446)
  • The "target" attribute in a hyperlink is not rendered in the ticket view in Staff CP and Kayako Help Center" (KAYAKOC-25502 )

4.94.2

  • Exception when visiting news item as a Guest User (KAYAKOC-29379)
  • Ampersand in Department Name Rendering Incorrectly in Dropboxes (KAYAKOC-29265)
  • Follow-up replies erase line breaks from signature (KAYAKOC-29253)
  • Recent Invoices are not visible in my.kayako.com portal (KAYAKOC-426)
  • Security Vulnerability - SQL Injection in Newsletter code (KAYAKOC-435)
  • Text from emails charset in GB2312 are stripped of the text (KAYAKOC-438)
  • XSS in /visitor/index.php?/LiveChat/Chat/Request/_proactive= (KAYAKOC-439)
  • Sessions are logging out unexpectedly (KAYAKOC-440)

4.94.3

  • "(no text received)" in ticket content for some messages (KAYAKOC-29821)
  • Duplicated line breaks in plain text signature (KAYAKOC-29269)
  • Tickets tab in the Edit User in the Staff CP lists incorrect data. (KAYAKOC-29251)
  • Sensitive Cache files visible to web (KAYAKOC-29242)
  • Exception when visiting news item as a Guest User (KAYAKOC-31037)
  • Newlines are not sent properly in HTML (KAYAKOC-31163)
  • Department names longer than 16 characters are truncated (KAYAKOC-31202)
  • Ampersands Not Rendering Correctly Kayako Classic v 4.94.3 (KAYAKOC-31147)

4.94.4

  • Reply Drafts do not persist through page refresh. (KAYAKOC-31516)
  • Follow-up replies are not converting newlines in a signature to <br> tags. (KAYAKOC-29903)
  • Dateline is incorrect in Tickets report. (KAYAKOC-30280)
  • Add Notes Modal is not Properly Expanded (KAYAKOC-31530)

4.94.5

  • Convert to HTML misbehaving (KAYAKOC-31632)

4.94.6

  • Queue Signature is Missing when Creating Ticket from Staff Panel (KAYAKOC-31568)
  • The KQL report shows incorrect "Resolved Date"(a recent date) for old tickets that was resolved/closed year/years back. (KAYAKOC-31541)
  • Email is not parsed properly (KAYAKOC-31190)
  • Ticket auto-responder emails are not completely translated. Custom Phrases remain remain in the default language (KAYAKOC-429)
  • Convert HTML to entities is including a lot of additional entities in replies (KAYAKOC-31567)
  • Convert HTML to entities is including a lot of additional entities in replies - Part 2 (KAYAKOC-31598)
  • News - Inline Images Not Working in News Subscriber Emails (KAYAKOC-428)
  • Authentication Retirement for legacy protocols in Exchange Online - introduction of oAuth for IMAP/POP3 (KAYAKOC-29248)

4.94.7

  • Kayako version 4.94.6 upgrade breaks POP3 connectivity (KAYAKOC-31631)
  • Convert to HTML misbehaving (KAYAKOC-31632)

4.94.8

  • Bad formatting for new ticket text (KAYAKOC-31643)
  • When creating a ticket via an api call the "ticket creator name" is always set to '$_POST['fullname']' (KAYAKOC-31644)
  • Ticket Reply - To field shows different behavior depending on which channel the ticket is received (KAYAKOC-31646)
  • The attachment's extension is lost (KAYAKOC-31650)
  • In KQL query Tickets Creation Date is showing no data (KAYAKOC-31651)

4.94.9

  • HTML entities are being shown when editing a message (KAYAKOC-31690)
  • Email autocomplete includes suggestions from disabled users. (KAYAKOC-31697)
  • Authentication Retirement for legacy protocols in Exchange Online - allowing SMTP with oAuth (KAYAKOC-31685)