Overview

This article provides the step-by-step process to change the Kayako admin email address.

Process

You can change the Kayako admin email address by performing the following:

1. Choose Admin CP > Staff > Manage Staff.
2. Select the staff member.
3. In the General tab, change the email address.
4. Click Update. 

You can request another admin user to change this for you if you are not able to log in. If you are the only admin and cannot remember your password, please refer to the FAQ on changing your password.