Overview This article guides you on how to fetch and publish news from other sites to your own support site. Process Go to Admin CP > News > Settings > Synchronization Settings. Insert the RSS link lo...
Overview End-users can open tickets to your support team through the submit a ticket widget or button on the Support Center main page. If you want to prevent users from opening tickets through the sup...
Overview End-users have the option to register to your helpdesk through the register button on the Support Center main page. This article provides the steps to disable the User Registration form or bu...
Overview The Widget section is provided under the Options menu of the Admin control panel. By clicking on the Widget, you can see all the current widgets inserted in the support desk, along with their...
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