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Overview The Kayako REST API lets you quickly develop applications to connect and integrate into your Kayako helpdesk. Whether building a custom plugin, connecting Kayako to another app or pulling dat...
Overview The Kayako Staff API lets developers build rich applications to connect to and manage the helpdesk. It differs to the Kayako REST API in that it respects staff, team and department permission...
Overview Hooks are placed inside a code file that allows functions in other code files to be run by having them hook into the current code. The framework ships with the hooks listed below. For instruc...
Overview Hooks are placed inside a code file that allows functions in other code files to be run by having them hook into the current code. Information The following information about Hooks is cover...
Overview This article provides the current list of REST APIs that Kayako Classic provides. Information REST - CustomField REST - Department REST - KnowledgebaseArticle REST - KnowledgebaseAttachment R...
Overview The article provides the code snippets covering the process to generate Kayako API Signature in various programming languages. Information Following is the process to generate Kayako API Sign...
Overview For testing out your API, we recommend using ReqBin, an easy to use online cURL client. Information Your helpdesk comes with a controller called Test that lets you test your client against yo...
Overview If presenting Messenger using SDK sometimes you will not see messenger history when you log. For instance, logging into Messenger on your phone, sending a message, then log out. When you log...
Overview This article provides details about the REST - CustomField API call that Kayako Classic uses, including its field types, arguments, and responses. Custom field types GET Base/CustomField Arg...
Overview This article provides details about the REST - Department API call that Kayako Classic uses, including its field types, arguments, and responses. GET /Base/Department Response GET /Base/Depar...
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